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Customer Policy

Customer Policy

At TrendzWorld, our customers are at the heart of everything we do. This policy outlines your rights, our responsibilities, and the way we ensure a trustworthy shopping experience 🌍

🔹 Commitment to Customers

We are dedicated to providing high-quality products, transparent services, and fair practices. Every customer is treated with respect, honesty, and fairness.

🔹 Transparency & Communication

We believe in clear communication. Customers will always receive accurate product descriptions, shipping updates, and pricing details. Hidden charges are never applied.

🔹 Your Rights

  • The right to receive quality products as described.
  • The right to request a return or refund as per our Return & Refund Policy.
  • The right to have your personal data protected, as outlined in our Privacy Policy.
  • The right to raise concerns and get timely support from our Help Centre.

🔹 Customer Responsibilities

  • Provide accurate shipping and contact details during checkout.
  • Use our products responsibly and as intended.
  • Respect return timelines and conditions mentioned in our policies.

🔹 Complaints & Resolution

If you ever face an issue, you may contact us at 📧 trendzworldhelp@gmail.com. We aim to respond within 24-48 hours and provide quick resolution.

🔹 Payments & Security

All transactions are processed securely via PayPal. We do not store your payment details, ensuring a safe checkout experience 🔒.

🔹 Ethical Practices

We strongly believe in fair trade, ethical sourcing, and customer-first service. Our goal is to build long-term trust with every shopper at TrendzWorld.