Customer Policy
Customer Policy
At TrendzWorld, our customers are at the heart of everything we do. This policy outlines your rights, our responsibilities, and the way we ensure a trustworthy shopping experience 🌍
🔹 Commitment to Customers
We are dedicated to providing high-quality products, transparent services, and fair practices. Every customer is treated with respect, honesty, and fairness.
🔹 Transparency & Communication
We believe in clear communication. Customers will always receive accurate product descriptions, shipping updates, and pricing details. Hidden charges are never applied.
🔹 Your Rights
- The right to receive quality products as described.
- The right to request a return or refund as per our Return & Refund Policy.
- The right to have your personal data protected, as outlined in our Privacy Policy.
- The right to raise concerns and get timely support from our Help Centre.
🔹 Customer Responsibilities
- Provide accurate shipping and contact details during checkout.
- Use our products responsibly and as intended.
- Respect return timelines and conditions mentioned in our policies.
🔹 Complaints & Resolution
If you ever face an issue, you may contact us at 📧 trendzworldhelp@gmail.com. We aim to respond within 24-48 hours and provide quick resolution.
🔹 Payments & Security
All transactions are processed securely via PayPal. We do not store your payment details, ensuring a safe checkout experience 🔒.
🔹 Ethical Practices
We strongly believe in fair trade, ethical sourcing, and customer-first service. Our goal is to build long-term trust with every shopper at TrendzWorld.